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This year Santa has had time to learn new skills and he’s inviting you to join a one to one video call, and join in with his interactive Christmas adventure. At the Hamleys Santa HQ you will join Elf Rumpumpum and Elf Wiseacre to help Elf Greenhorn learn about the real joy of Christmas with daily online activities.


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The Hamleys Santa HQ Christmas Adventure

32 videos of exciting interactive festive content unlocked daily, filled with exciting and varied content such as singalongs, dancing, arts & crafts, storytelling and outdoor exploring! A beautiful ready-to-print photo journal file which will be created before your eyes within the app to document your own unique journey. You can purchase one login for the whole family, or one per family member.


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The Hamleys Video Call With Santa including the Christmas Adventure

From Santa’s home to yours – you will receive a scheduled video call live from Santa HQ. You and your family will get a unique opportunity to connect 2020 style with the real Santa! You’ll have the ear of the man himself to ask all those important questions and give him any vital information from your Christmas wish list before his busiest night of the year, Christmas Eve. This includes the Includes the Hamleys Santa HQ Christmas Adventure.



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The Hamleys Personalised Video Message From Santa

A unique pre-recorded video message of 1 minute for you and your family. Message will include up to six names (plus pets!) and special mentions of your own Christmas traditions. Available to watch from 21st December with a suggested viewing premiere on Christmas Eve! Includes the Santa HQ Christmas Adventure!



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Santa’s Grotto is available at our Regent Street Store.

Available: From 21st November – 24th December

Guests: 1 bubble ticket permits 3 people. Additional people can be added, up to a maximum of 6.

Session time: 15 Minutes per booking

Suitable for: 2-8 years

Location: The Hamleys Party Room

Cost: £45.00 for one bubble of 3 people. Additional people are charged at £15.00 per guest.

Terms & conditions:Please click here for more information regarding COVID-19 requirements.

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Santas Grotto Workshop @ Hamleys Santas Grotto Workshop @ Hamleys Santas Grotto Workshop @ Hamleys Santas Grotto Workshop @ Hamleys Santas Grotto Workshop @ Hamleys